Cheshire Segway

 

DO RESTRICTIONS APPLY?

Yes, age and weight restrictions apply to those persons undertaking the experience session and spectators. Please see individual experiences for further details.

WHAT TO BRING ON THE DAY?

You must bring with you either the experience gift card or e-voucher on the day of your session as proof of purchase, receipts alone will not be accepted.

ARE THE SEGWAY EXPERIENCES WEATHER DEPENDENT?

Although we endeavour to run our sessions most of the year, certain conditions like rain, snow and ice may mean that we may cancel and rebook your tour.  If the weather is very bad, please call to discuss things on 01606 882223.

WHAT IS A SEGWAY?

It’s a two wheeled vehicle, bristling with sensors and gyroscopes. It allows the rider to move and steer it simply by shifting their weight as they stand on it. Fitted with high spec electric motors and batteries, the Segway i2 can reach speeds of 12mph and run for up to two hours on or off-road. Please note that there are risks involved in taking part in the Segway experience.

CAN I OPERATE A SEGWAY IF I HAVE A DISABILITY?

The rider must be comfortable standing throughout the tour and also be able to shift their weight and be comfortable leaning slightly from side to side, as well as being able to step on and off the Segway without assistance.

CAN I OPERATE A SEGWAY WHEN PREGNANT?

No, your safety is of paramount importance to us.

DO YOU PROVIDE TRAINING?

Yes, we provide full training.

HOW MANY CAN TAKE THE TOUR AT ONCE?

We can take up to 6 people on the Woodland Glide tour at any one time. However if you wish to exceed this number please call direct to organise on 01606 882223.

WHAT TIME DO TOURS START AND FINISH?

Our tours run from 9.30am to 4.00pm during winter months and 9.30am to 6.00pm during summer months. Please call for further information regarding out of hours sessions and private parties.

WHAT SHOULD I WEAR?

This is an outdoor experience, so please dress according to the weather. Dress in comfortable, casual clothes. Skirts are not recommended! Waterproofs are recommended in rainy conditions. Please wear sensible footwear as loose footwear, flip-flops, sandals and high heeled shoes are unsuitable and dangerous when operating Segways. Trainers, walking boots, and securely fastened shoes are ideal. We will provide all the appropriate safety equipment for your experience.

CAN I HIRE A SEGWAY FOR A PARTY OR EVENT?

Yes, please call Cheshire Segway 01606 882223 for more information.

CAN I JUST TURN UP AND HAVE A GO?

We are usually very busy but sometimes can fit you in at short notice, so please call.

WHAT HAPPENS IF I CANNOT OPERATE THE SEGWAY, DO I GET A REFUND?

In the unusual circumstances of you not being able to operate the Segway we will offer a 50% refund. If you have any further questions about this please telephone us to discuss on 01606 882223.

CAN I TAKE PHOTOGRAPHS?

The use of cameras and/or video cameras is welcomed but not whilst you are driving the Segway.

ARE HOT DRINKS/REFRESHMENTS AVAILABLE TO BUY?

Refreshments are available to purchase from the reception building. Further to this there are a range of places to eat, drink and relax on-site.

IS THERE ACCESS FOR WHEELCHAIR USERS?

Please phone 01606 882223 to discuss the suitability for wheelchair users on specific experiences as some may be unsuitable.

IF I ACCOMPANY SOMEONE, WHAT CAN I DO WHILST THEY ARE ON AN EXPERIENCE?

If you do not wish to stay and spectate, don’t worry there is plenty to do on-site at Blakemere Village. If you do wish to stay and watch we do limit spectators for safety reasons, to 1-2 people per participant.

CAN I PAY WITH MY DEBIT/CREDIT CARD OR PAYPAL?

Yes, we can take Paypal and card payments online, by telephone and in our reception.

CAN I BOOK IN ADVANCE OF MY TOUR OR BUY A GIFT VOUCHER?

Yes, please call us on 01606 882223 or book online.

CAN I CANCEL OR RE-BOOK MY GIFT EXPERIENCE?

Yes, you can cancel and re-book your gift experience; but a charge of £15 applies per voucher. The new booking must be within the expiry date of the voucher.

CAN I RECEIVE A DISCOUNT FOR A LARGE GROUP BOOKING?

Yes! Please contact Cheshire Segway on 01606 882223 to discuss the options available to you. We can tailor sessions to your needs and look forward to your call to discuss your requirements.

I DON’T KNOW WHICH VOUCHER TO BUY, DO YOU OFFER MONETARY VOUCHERS?

If you are unsure which experience you wish to purchase as a gift, then monetary gift vouchers are available. Monetary vouchers are available to purchase online. Go to our Segway experiences page and click on any experience and monetary vouchers are available.

WHAT IF I HAVE TO CANCEL?

Please refer to our terms and conditions.

VOUCHERS

BUYING A CARDED GIFT EXPERIENCE

Our Segway Experience Gift Vouchers are sent to customers in the form of a presentation card. The reverse of our carded gift vouchers is validated for 12 months from the date of issue, except when bought as a Special Offer Voucher.
Recipients then call us to arrange a suitable time for any day of the week.
Go to our Segway experiences page, click on any experience and vouchers are available.

BUYING AN INSTANT E-VOUCHER

Purchase vouchers online and print them instantly or email them with your own message, straight to your chosen recipient. E-vouchers are validated for 12 months from the date of issue, except when bought as a Special Offer Voucher.
Recipients then call us to arrange a suitable time for any day of the week.
Go to our Segway experiences page, click on any experience and vouchers are available.

BUYING A MONETARY VOUCHER

We now offer monetary gift vouchers for any value starting from £20. All our monetary e-Vouchers are valid for 12 months from the date of issue, except when bought as a Special Offer Voucher.
Recipients then call us to arrange a suitable time for any day of the week.

WHAT HAPPENS IF I LOSE MY VOUCHER?

Lost vouchers are non-redeemable, so please take the utmost care in looking after your voucher. Please pass this information on to a gift recipient if they have received an experience voucher.

CAN I UPGRADE MY SEGWAY GIFT VOUCHER?

Yes! Please contact Cheshire Segway on 01606 882223. Let us know which voucher you have received (for example Woodland Glide Segway) and let us know which voucher you would like to upgrade to. We will be happy to make the booking, upgrade the voucher and take payment over the telephone.

WHAT IF MY VOUCHER HAS EXPIRED?

We want you to have undertaken your experience before your voucher expires. You can extend your voucher(s) for a further 3 months if the voucher has expired but a charge of £25 per voucher applies. Please contact Cheshire Segway on 01606 882223 to book an expired voucher.

HOW LONG WILL IT TAKE TO RECEIVE MY VOUCHER?

If you purchase an e-voucher, please print this off and bring with you on the day of your experience. All carded experience vouchers will be sent out first class post on the day of purchase.

NO SHOWS

Participants who fail to turn up to their booked session will invalidate their voucher(s).

 

 

Cheshire Attractions Partnership
Cheshire Outdoors Group

Cheshire Segway is part of the Cheshire Outdoors Group